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Choosing the correct Skills Development service provider, in most cases, is the difference between the success or failure of a Skills Development Strategy. Therefore, due diligence before contracting a Skills Development service provider is essential and would include establishing the following:

  • How long have they been in business?

  • Did they previously trade under another company name?

  • What are the geographical areas in which they operate?

  • Do they have references that support a solid track record?

  • What is the average drop-out rate of Learners?

  • Do they rely on third-party intervention?

  • Are the Learners’ salaries or wages in line with the national minimum wage requirements?

  • Can they furnish evidence that they are an accredited Skills Development service provider?

  • Do they adhere to the standards of the body of their accreditation?

  • Can they provide a financial viability report from their auditors?

  • Do they agree to a site visit to confirm that the facilities will adequately accommodate Learners from both an infrastructural and geographical perspective?

  • Can they confirm that they have the in-house capacity to meet the contract requirements?

  • Do they have a good relationship with the primary SETA aligned with the sector an organisation represents?

Skills Development Services are available to assist members in selecting a Skills Development service provider.


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