Choosing the correct Skills Development service provider, in most cases, is the difference between the success or failure of a Skills Development Strategy. Therefore, due diligence before contracting a Skills Development service provider is essential and would include establishing the following:
How long have they been in business?
Did they previously trade under another company name?
What are the geographical areas in which they operate?
Do they have references that support a solid track record?
What is the average drop-out rate of Learners?
Do they rely on third-party intervention?
Are the Learners’ salaries or wages in line with the national minimum wage requirements?
Can they furnish evidence that they are an accredited Skills Development service provider?
Do they adhere to the standards of the body of their accreditation?
Can they provide a financial viability report from their auditors?
Do they agree to a site visit to confirm that the facilities will adequately accommodate Learners from both an infrastructural and geographical perspective?
Can they confirm that they have the in-house capacity to meet the contract requirements?
Do they have a good relationship with the primary SETA aligned with the sector an organisation represents?
Skills Development Services are available to assist members in selecting a Skills Development service provider.